You will be responsible for accurately recording customer purchase orders in the order management system and ensuring timely cross-functional issue resolution
Job Summary
You will be responsible for accurately recording customer purchase orders in the order management system and ensuring timely cross-functional issue resolution.
You will deliver effective solutions to customers with order-related queries by coordinating with internal resources to resolve the issue and monitor order status.
Benefits include competitive compensation, corporate welfare, career development opportunities, flexibility and work-life balance, employee support, parental leave, and meal allowance.
Matching Summary
You will be responsible for accurately recording customer purchase orders in the order management system and ensuring timely cross-functional issue resolution.
Skills & Requirements
Must-have
Accurate purchase order recording
Timely cross-functional issue resolution
Adherence to Service Level Agreements
Order cleaning for manual and electronic orders
Customer order query resolution
Nice-to-have
Agile and proactive approach
Solution-focused approach
Positive customer experience
Observing overall process trends
Key Requirements
Degree in Business administration or similar
English and Italian communication skills
Preferential knowledge of SAP, Sales Force and Excel