Service Advisor

Wade Ford

GA, United States
Competitive pyy; not specified; medical, dental + ...
**
Initiating automotive services and repairs
Verifying warranty and service contract coverage
Developing estimates
** Wade Ford is seeking a Service Advisor to facilitate automotive service and repairs by acting as a liaison between customers and technicians. The ideal candidate should possess experience in a service advisor role or as an automotive technician, with a strong emphasis on customer service and basic mechanical knowledge. **

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits including competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, and Wellness Programs.

Matching Summary

Match Score: 75

** Wade Ford is seeking a Service Advisor to facilitate automotive service and repairs by acting as a liaison between customers and technicians. The ideal candidate should possess experience in a service advisor role or as an automotive technician, with a strong emphasis on customer service and basic mechanical knowledge. **

Salary

Competitive pay; Not specified; Medical, Dental and Vision Plans

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Verifying warranty and service contract coverage
  • Developing estimates
  • Writing repair orders
  • Maintaining customer records
  • Communicating with customers and technicians

Nice-to-have

  • Earning customers for life
  • Team player focused on exemplary customer service

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as an automotive technician
  • Basic mechanical understanding of an automobile
  • Acceptable driving record
  • Valid driver's license
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

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