Non-medical Claims, Consultant

AIA Group

**
7+ years life claims processing experience
Knowledge of financial services act
Life claims assessment and approval authority
** AIA Group is seeking a Non-medical Claims Consultant to provide technical coaching to the claims team, ensure KPI targets are met, and manage complaints and disputes. The ideal candidate should have over seven years of experience in life claims processing, with strong communication skills and relevant educational qualifications. **

Job Summary

  • The role involves providing technical coaching and guidance to the claims team while monitoring daily and monthly KPIs.
  • Candidates will handle complex complaint, dispute, and litigation cases while managing correspondence with regulators and lawyers.
  • The position requires reviewing processes for operational efficiency and conducting self-audits with internal or external auditors.

Matching Summary

Match Score: 75

** AIA Group is seeking a Non-medical Claims Consultant to provide technical coaching to the claims team, ensure KPI targets are met, and manage complaints and disputes. The ideal candidate should have over seven years of experience in life claims processing, with strong communication skills and relevant educational qualifications. **

Skills & Requirements

Must-have

  • 7+ years life claims processing experience
  • Knowledge of Financial Services Act
  • Life claims assessment and approval authority
  • Dispute and litigation case handling
  • Process improvement project involvement

Nice-to-have

  • Mandarin language skills
  • Sales team workshop facilitation
  • New product launch support
  • Roadshow presentation capabilities

Key Requirements

  • Degree in Medicine, Bioscience, or Life Sciences
  • More than 7 years working experience in life claims processing
  • Sound knowledge of Financial Services Act and insurance provisions

Work Rights

Not specified

Tailored Resume

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