Vip Account Manager

fanduel.design

Toronto, Canada
Base: $90,000 - $113,000 cad; bonus/equity: eligib...
On-site
Vip program management
Kpi driven promotions
Budget management
Manage a VIP program catering to high-value customers for Sportsbook and Casino products, driving KPIs through promotions, events, and budget management

Job Summary

  • Manage a VIP program catering to high-value customers for Sportsbook and Casino products, driving KPIs through promotions, events, and budget management.
  • Liaise with various departments to ensure optimum VIP Player journeys and processes, and work closely with VIP Director, Marketing, and Commercial Teams to create and report on execution plans.
  • The role may offer benefits including extended medical, vision, and dental coverage, life insurance, disability insurance, and a retirement program with employer contributions.

Matching Summary

Manage a VIP program catering to high-value customers for Sportsbook and Casino products, driving KPIs through promotions, events, and budget management.

Salary

Base: $90,000 - $113,000 CAD; Bonus/Equity: Eligible for short-term or long-term incentive compensation; Benefits: Extended medical, vision, and dental coverage; life insurance; disability insurance; retirement program with employer contributions

Skills & Requirements

Must-have

  • VIP program management
  • KPI driven promotions
  • Budget management
  • Customer relationship management
  • Online gaming industry knowledge

Nice-to-have

  • Commercial focus and ROI
  • Top-level service passion
  • Confident and people-focused
  • Marketing process understanding

Key Requirements

  • Minimum 2 years high-end customer service experience
  • Business to Customer Sales experience
  • Data analytics experience
  • Willing to work non-traditional hours
  • 25% travel required

Work Rights

Not specified

Tailored Resume

Cover Letter