Technical Support Engineer I

Aristocrat

$61,985 - $115,115 py
Not specified
Analytical skills
Customer relationship skills
Sql experience
Aristocrat is seeking a Technical Support Engineer I to join their support team, responsible for addressing customer issues related to the Oasis software modules used in casinos. The ideal candidate will possess technical experience, strong problem-solving skills, and the ability to work collaboratively in a customer-facing role

Job Summary

  • You will work as part of a team of around 10-12 support engineers.
  • This role is customer-facing, impacting operations at 300 casinos.
  • Our overall goal is to build customer success with the Oasis system products.

Matching Summary

Match Score: 75

Aristocrat is seeking a Technical Support Engineer I to join their support team, responsible for addressing customer issues related to the Oasis software modules used in casinos. The ideal candidate will possess technical experience, strong problem-solving skills, and the ability to work collaboratively in a customer-facing role.

Salary

$61,985 - $115,115 per year

Skills & Requirements

Must-have

  • analytical skills
  • customer relationship skills
  • SQL experience

Nice-to-have

  • gaming experience
  • ability to work under pressure
  • team collaboration skills

Key Requirements

  • 4-year degree or relevant technical experience
  • 3 years of technical work experience
  • knowledge of cloud-based virtual environments

Work Rights

Not specified

Tailored Resume

Cover Letter