Front Office Manager

Fairmont Royal York

Toronto, Canada
Base: $60,960 - $72,585; bonus/equity: not specifi...
On-site
Minimum two years front office supervisory experience
Knowledge of micros fidelio opera systems
Ability to work evenings weekends holidays overnight
The Front Office Manager is responsible for the daily operations of the front desk, including providing support, coaching, and directing the Front Desk, Guest Services, and Royal Service departments

Job Summary

  • The Front Office Manager is responsible for the daily operations of the front desk, including providing support, coaching, and directing the Front Desk, Guest Services, and Royal Service departments.
  • Candidates must be goal-oriented with a vision to become a future Front Office Director at a large hotel while ensuring service standards are met and exceeded.
  • The position offers a salary range of $60,960 - $72,585 along with benefits such as free meals, travel discounts, and custom learning programs.

Matching Summary

The Front Office Manager is responsible for the daily operations of the front desk, including providing support, coaching, and directing the Front Desk, Guest Services, and Royal Service departments.

Salary

Base: $60,960 - $72,585; Bonus/Equity: Not specified; Benefits: Free meals; Travel discounts; Dry cleaning; Skill up programs

Skills & Requirements

Must-have

  • Minimum two years Front Office supervisory experience
  • Knowledge of Micros Fidelio Opera systems
  • Ability to work evenings weekends holidays overnight
  • Thorough knowledge of emergency procedures
  • Experience with large hotel operations

Nice-to-have

  • Post-Secondary Diploma in Hotel Management
  • Vision and ability to lead employees to excellence
  • Goal oriented for future Front Office Director role
  • Highly organized career and result oriented
  • Passion for hospitality and luxury service

Key Requirements

  • Minimum two years previous Front Office supervisory experience
  • Post-Secondary School Education with Diploma in Hotel Management (asset)
  • Must be legally eligible to work in Canada

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter