Manager Customer Service Quality - Geisinger Health Plan

Geisinger

Remote, Pennsylvania, United States of America
Fully remote
Quality program development and maintenance
Compliance with naic model audit rule
Supervision and staff development
Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities

Job Summary

  • Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.
  • We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.
  • We know that a diverse workforce with unique experiences and backgrounds makes our team stronger.

Matching Summary

Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

Skills & Requirements

Must-have

  • Quality program development and maintenance
  • Compliance with NAIC Model Audit Rule
  • Supervision and staff development
  • Audit coordination and remediation
  • Training needs analysis and delivery

Nice-to-have

  • Builds relationships
  • Manages conflict and crisis
  • Manages projects and functions
  • Computer literacy
  • Innovative approach to learning

Key Requirements

  • Minimum 9 years relevant experience
  • Minimum 5 years managerial experience
  • High School Diploma or Equivalent (GED)

Work Rights

Not specified

Tailored Resume

Cover Letter