Especialista De Operación Y Servicio

Marsh

Mexico City, Mexico
Hybrid (3 days in-office per week)
Medical and life insurance claims
Quality of rejections
Effective and cordial communication
Marsh is seeking a talented Especialista de Operación y Servicio to join their customer service team in Mexico City. The role focuses on providing support related to medical and life insurance claims, with an emphasis on maintaining excellent client communication and satisfaction

Job Summary

  • Provide insured attention and advice on medical and life expenses.
  • Manage and review requests and claims related to incidents, with an emphasis on the quality of rejections.
  • Contribute to customer satisfaction through quality service and personalized attention.

Matching Summary

Match Score: 85

Marsh is seeking a talented Especialista de Operación y Servicio to join their customer service team in Mexico City. The role focuses on providing support related to medical and life insurance claims, with an emphasis on maintaining excellent client communication and satisfaction.

Skills & Requirements

Must-have

  • Medical and life insurance claims
  • Quality of rejections
  • Effective and cordial communication
  • Proactive problem solving

Nice-to-have

  • Empathetic and warm customer service
  • Handling difficult situations professionally
  • Intermediate Excel skills

Key Requirements

  • 2-3 years of experience in medical and life insurance claims
  • University degree in related fields
  • Experience in an insurance broker

Work Rights

Not specified

Tailored Resume

Cover Letter