Health Advisor

SunLife

Boston, MA, US
Base: $72,500-$108,800; bonus/equity: discretionar...
Healthcare navigation expertise
Customer service in healthcare
Experience in medical social work or nursing
The Health Advisor role is responsible for providing high-touch customer service to PinnacleCare Members, building strong relationships while helping them to navigate the healthcare system in order to receive the best and most expeditious healthcare available

Job Summary

  • The Health Advisor role is responsible for providing high-touch customer service to PinnacleCare Members, building strong relationships while helping them to navigate the healthcare system in order to receive the best and most expeditious healthcare available.
  • Sun Life offers excellent benefits and wellness programs supporting mental, physical, and financial well-being, including generous vacation, paid family leave, medical plans, and retirement programs.
  • Sun Life is committed to diversity, inclusion, and creating a flexible work environment where employees are empowered to do their best work.

Matching Summary

The Health Advisor role is responsible for providing high-touch customer service to PinnacleCare Members, building strong relationships while helping them to navigate the healthcare system in order to receive the best and most expeditious healthcare available.

Salary

Base: $72,500-$108,800; Bonus/Equity: Discretionary annual incentive award; Benefits: Comprehensive benefits including paid leave, medical plans, retirement programs

Skills & Requirements

Must-have

  • Healthcare navigation expertise
  • Customer service in healthcare
  • Experience in medical social work or nursing
  • Ability to coordinate medical care
  • Excellent communication skills
  • Proficiency with MS Office
  • Ability to work independently and in teams

Nice-to-have

  • Self-starter with proactive approach
  • Ability to adapt in fast-paced environment
  • Compassionate and service oriented
  • Experience in hospital settings
  • Strong time management skills
  • Collaborative work style

Key Requirements

  • Licensed Clinical Social Worker or related health license
  • Background in medical social work, nursing or case management
  • Clinical medicine or direct patient care experience
  • Hospital setting experience preferred
  • Ability to work Monday-Friday with on-call rotation
  • Residency within Boston, NYC, New Jersey, Long Island, or CT

Work Rights

Not specified

Tailored Resume

Cover Letter