Core Agent (summer Seasonal)

Four Seasons Hotels & Resorts

Whistler, British Columbia, Canada
Base: $22.50 - $24.05; bonus/equity: not specified...
Guest communication across multiple platforms
Anticipate guest needs and resolve concerns
Uphold forbes and lqa standards
The Core Agent is a key connector within the resort, playing an essential role in delivering the intuitive, personalized service that defines the Four Seasons experience

Job Summary

  • The Core Agent is a key connector within the resort, playing an essential role in delivering the intuitive, personalized service that defines the Four Seasons experience.
  • This role requires a calm, detail‑driven individual who anticipates guest needs, supports seamless operations, and upholds the highest standards of Forbes‑ and LQA‑driven service.
  • We offer competitive wages, affordable staff accommodation, leisure benefits, employee wellness initiatives, and complimentary meals.

Matching Summary

The Core Agent is a key connector within the resort, playing an essential role in delivering the intuitive, personalized service that defines the Four Seasons experience.

Salary

Base: $22.50 - $24.05; Bonus/Equity: Not specified; Benefits: Affordable staff accommodation, seasonal ski pass or winter leisure allowance, employee recognition and events, wellness initiatives, complimentary meal, paid time off, training and development, exclusive discounts and travel programs

Skills & Requirements

Must-have

  • Guest communication across multiple platforms
  • Anticipate guest needs and resolve concerns
  • Uphold Forbes and LQA standards
  • Maintain accurate guest profiles
  • Liaison between departments
  • Respond calmly to urgent situations

Nice-to-have

  • Genuine passion for hospitality
  • Thoughtful service and genuine connection
  • Collaboration and teamwork
  • Polished, composed, and service-driven demeanor

Key Requirements

  • 1-2 years hotel/guest service experience
  • Previous Opera PMS experience preferred
  • Exceptional English communication skills
  • Legal authorization to work in Canada
  • Flexibility for varied shifts

Work Rights

Legal authorization to work in Canada

Tailored Resume

Cover Letter