Call Center Agent - Travel Benefits

Conduent Business Services

Remote, US
Base: $18.00ph; bonus/equity: eligible for bonus b...
Remote
Must be a delta retiree with deltamatic experience
Ability to navigate multiple systems simultaneously
Strong customer service mindset and communication skills
Conduent Business Services is seeking a remote Call Center Agent with a focus on providing travel benefits. The ideal candidate is a Delta retiree familiar with Deltamatic, who can manage inbound calls, handle emails, and assist travelers in a fast-paced environment

Job Summary

  • This role offers the opportunity to personally thrive and make a difference in the lives of millions by solving complex travel problems.
  • The position includes excellent training, career growth opportunities, and full benefit options within a culture that values individuality.
  • Candidates must possess strong attention to detail and the ability to effectively utilize more than ten systems to assist travelers.

Matching Summary

Match Score: 85

Conduent Business Services is seeking a remote Call Center Agent with a focus on providing travel benefits. The ideal candidate is a Delta retiree familiar with Deltamatic, who can manage inbound calls, handle emails, and assist travelers in a fast-paced environment.

Salary

Base: $18.00/hour; Bonus/Equity: Eligible for bonus based on business need; Benefits: Health insurance, dental, vision, life, disability, retirement plan, PTO

Skills & Requirements

Must-have

  • Must be a Delta retiree with Deltamatic experience
  • Ability to navigate multiple systems simultaneously
  • Strong customer service mindset and communication skills

Nice-to-have

  • Collaborative approach to achieving team goals
  • Experience in fast-paced environments
  • Leadership potential for side projects

Key Requirements

  • High School Diploma or equivalent required
  • Must pass criminal background check
  • Internet speed test requirements (25/5 Mbps)
  • Ethernet cable connection capability required
  • Residency in specific US states listed

Work Rights

Must live in one of the following states: AL, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY

Tailored Resume

Cover Letter