Not specified (assumed hybrid or fully remote based on industry trends)
3-5+ years banking or fintech experience
Fluent japanese language proficiency
Operational partnership management skills
The Customer Success Manager position at Allegis Group Singapore involves managing relationships with enterprise partners in the Japan and APAC region for a global payments provider. The role focuses on enhancing operational performance, driving strategic improvements, and enabling seamless payment solutions while requiring fluency in Japanese
Job Summary
The role involves serving as the primary operational contact for enterprise partners across Japan and the broader APAC region.
You will drive strategic operational improvements by analyzing performance data and leading initiatives to enhance quality and scale.
Success requires championing automation through API integrations to reduce manual workload and improve efficiency for global banks and FinTechs.
Matching Summary
Match Score: 85
The Customer Success Manager position at Allegis Group Singapore involves managing relationships with enterprise partners in the Japan and APAC region for a global payments provider. The role focuses on enhancing operational performance, driving strategic improvements, and enabling seamless payment solutions while requiring fluency in Japanese.
Skills & Requirements
Must-have
3-5+ years banking or fintech experience
Fluent Japanese language proficiency
Operational partnership management skills
Data-driven decision making capabilities
API integration and automation knowledge
Nice-to-have
Creative solutions-first mindset
Strong negotiation and diplomacy skills
Experience in fast-growing environments
Ability to navigate roadblocks effectively
Key Requirements
3-5+ years of experience in banking, fintech, or related fields
Fluency in Japanese language required
Track record of delivering measurable high-impact projects