Healthcare Call Center Representative - Pc

Baptist Healthcare System Inc

Lexington, KY, US
Accepting incoming calls promptly
Schedules appointments electronically
Resolves patient and provider questions
Baptist Health is looking for a Medical Call Center Rep (Scheduler) to join our team at the Patient Connection Hub

Job Summary

  • Baptist Health is looking for a Medical Call Center Rep (Scheduler) to join our team at the Patient Connection Hub.
  • Position will be transitioning to Work-from-Home after set criteria has been met.
  • Demonstrates the highest level of commitment, compassion and customer service for all of our patients, providers and other team members.

Matching Summary

Baptist Health is looking for a Medical Call Center Rep (Scheduler) to join our team at the Patient Connection Hub.

Skills & Requirements

Must-have

  • Accepting incoming calls promptly
  • Schedules appointments electronically
  • Resolves patient and provider questions
  • Excellent verbal and written communication skills
  • Strong telephone communication and etiquette skills

Nice-to-have

  • Commitment, compassion, and customer service
  • Maintain composure during moments of stress
  • Helpful disposition at all times

Key Requirements

  • High School Diploma or equivalent
  • Strong computer skills
  • Strong research and problem-solving abilities
  • Pass a thorough background check and drug screen
  • Excellent attendance and punctuality

Work Rights

Not specified

Tailored Resume

Cover Letter