The System Administrator will operate as a Level 1 support role in a 24x7 enterprise environment managing proactive monitoring and incident escalation
Job Summary
The System Administrator will operate as a Level 1 support role in a 24x7 enterprise environment managing proactive monitoring and incident escalation.
Responsibilities include administering IT infrastructure, performing health checks, and utilizing tools like SolarWinds and Grafana to monitor systems.
Candidates must be willing to work 12-hour shifts including weekends and public holidays while maintaining technical documentation.
Matching Summary
Match Score: 75
The System Administrator will operate as a Level 1 support role in a 24x7 enterprise environment managing proactive monitoring and incident escalation.
Skills & Requirements
Must-have
24x7 monitoring with 12-hour shifts
Windows Server Linux Unix administration
SolarWinds Grafana monitoring tools
ServiceNow ITSM incident management
Technical fault isolation and troubleshooting
Nice-to-have
Strong analytical and problem-solving skills
Customer-oriented and meticulous approach
Effective team communication abilities
Aptitude for learning new technologies
Key Requirements
Diploma in Electrical Electronic Computer Engineering or Information Systems
Hands-on experience with Windows Server Linux or Unix
Ability to perform 12-hour shift work including holidays