Customer Service Representative – Outbound

Acquire Intelligence Australia Pty Ltd

Not specified; benefits: 14 months of pyy; hmo cov...
Not specified (assumed on-site or hybrid based on typical industry practices).
Prior telephone-based customer service experience
Excellent written and verbal communication skills
Strong listening and problem-solving abilities
Acquire Intelligence Australia Pty Ltd is seeking a Customer Service Representative for outbound calls, emphasizing teamwork, innovation, and a commitment to customer service excellence. The role involves contacting customers, documenting vehicle data, and providing support within a dynamic and inclusive work environment

Job Summary

  • The role involves contacting customers to secure vehicle data, managing appointments, and educating them about claims.
  • Employees enjoy benefits including 14 months of pay, HMO coverage, and yearly kick-off parties with major giveaways.
  • The company fosters a vibrant environment with over 900 internal promotions given annually and extensive leadership training.

Matching Summary

Match Score: 85

Acquire Intelligence Australia Pty Ltd is seeking a Customer Service Representative for outbound calls, emphasizing teamwork, innovation, and a commitment to customer service excellence. The role involves contacting customers, documenting vehicle data, and providing support within a dynamic and inclusive work environment.

Salary

Not specified; Benefits: 14 months of pay; HMO coverage included

Skills & Requirements

Must-have

  • Prior telephone-based customer service experience
  • Excellent written and verbal communication skills
  • Strong listening and problem-solving abilities
  • Proficiency in computers and strong typing skills
  • Ability to work extended flexible hours including weekends

Nice-to-have

  • Experience with CRM software
  • Adaptable and accountable work ethic
  • Calm demeanor under pressure
  • Quick learner applying new skills rapidly
  • Multi-tasking and prioritization capabilities

Key Requirements

  • Prior experience with telephone-based customer service
  • Strong computer and typing proficiency
  • Availability for extended/flexible hours including holidays

Work Rights

Not specified

Tailored Resume

Cover Letter