Engagement Manager, Meta

GitLab

Dubai, United Arab Emirates
Fully remote
Structure professional services engagements
Design outcome-oriented proposals
Develop custom statements of work
GitLab is seeking a Senior Professional Services Engagement Manager for the Middle East and Africa, primarily focused on structuring service engagements that enhance customer success in DevSecOps. The ideal candidate will have extensive experience in professional services, particularly in a pre-sales context, and will play a key role in driving GitLab's growth in the region

Job Summary

  • As a Senior Professional Services Engagement Manager focused on the Middle East and Africa, you will play a critical role in driving GitLab’s growth in the region by structuring services engagements that create true partnership and shared success with our customers.
  • You will build trusted advisor relationships with division chiefs, program managers, and technical leaders, conducting discovery sessions to understand current-state capabilities, requirements and desired business outcomes.
  • GitLab is where careers accelerate, innovation flourishes, and every voice is valued, offering benefits to support your health, finances, and well-being with flexible Paid Time Off.

Matching Summary

Match Score: 85

GitLab is seeking a Senior Professional Services Engagement Manager for the Middle East and Africa, primarily focused on structuring service engagements that enhance customer success in DevSecOps. The ideal candidate will have extensive experience in professional services, particularly in a pre-sales context, and will play a key role in driving GitLab's growth in the region.

Skills & Requirements

Must-have

  • structure professional services engagements
  • design outcome-oriented proposals
  • develop custom statements of work
  • understand software development lifecycle
  • manage project escalations
  • drive measurable outcomes

Nice-to-have

  • build trusted advisor relationships
  • embrace AI in workflows
  • foster continuous knowledge exchange
  • operate asynchronously in remote setting

Key Requirements

  • Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the region
  • Proven success operating in a pre-sales context
  • Solid understanding of software development lifecycle (SDLC), DevOps practices
  • Effective communication and interpersonal skills with executive presence
  • Highly developed facilitation, negotiation, and problem-solving skills
  • Capacity to work autonomously and asynchronously in a fully remote setting

Work Rights

Not specified

Tailored Resume

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