Base: $18.34 to $24.30 ph; bonus/equity: not speci...
Supervise up to 30 student employees
Troubleshoot computer hardware and software
Manage cash receipts and financial transactions
The Access Services Specialist plays a pivotal role in delivering exceptional user support while ensuring the safety and security of users, materials, and facilities
Job Summary
The Access Services Specialist plays a pivotal role in delivering exceptional user support while ensuring the safety and security of users, materials, and facilities.
This position involves supervising up to 30 student employees, providing training on desk operations, technology troubleshooting, and customer service expectations.
The role requires managing fulfillment services, handling cash receipts, and performing daily building checks to maintain a positive and secure library experience.
Matching Summary
The Access Services Specialist plays a pivotal role in delivering exceptional user support while ensuring the safety and security of users, materials, and facilities.
Salary
Base: $18.34 to $24.30 per hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Supervise up to 30 student employees
Troubleshoot computer hardware and software
Manage cash receipts and financial transactions
Knowledge of Library of Congress Classification System
Perform building checks and safety duties
Nice-to-have
Familiarity with HTML, XML, and Oracle
Project management or process improvement experience
Experience creating digital signage and social media content
Cross-training skills supporting service model
Creative approach to diversity and inclusion
Key Requirements
Bachelor's degree preferred
Two to three years of related library or customer service experience
Prior supervisory or team leadership experience desired