Client Service Coordinator

Banfield Pet Hospital

Overland Park, KS, US
Base: $15.39 - $19.67 hourly; bonus/equity: not sp...
Not specified; likely in-office given the nature of the role.
Multi-tasking in high-volume environment
Fluent english communication skills
Computer proficiency with medical software
Banfield Pet Hospital is seeking a Client Service Coordinator in Overland Park, KS, to enhance client and pet experiences through effective communication and exceptional service. The role emphasizes client education, team productivity, and creating a welcoming environment within the veterinary facility

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
  • Employees receive comprehensive benefits including medical, dental, vision insurance, retirement plans, and three free Optimum Wellness Plans for their own pets.
  • The role requires a candidate who can effectively educate clients about preventative care and Optimum Wellness Plans while maintaining a welcoming and efficient hospital environment.

Matching Summary

Match Score: 85

Banfield Pet Hospital is seeking a Client Service Coordinator in Overland Park, KS, to enhance client and pet experiences through effective communication and exceptional service. The role emphasizes client education, team productivity, and creating a welcoming environment within the veterinary facility.

Salary

Base: $15.39 - $19.67 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) match, paid time off, pet wellness plans

Skills & Requirements

Must-have

  • Multi-tasking in high-volume environment
  • Fluent English communication skills
  • Computer proficiency with medical software
  • Ability to handle pets confidently
  • Mathematical ability for financial tasks

Nice-to-have

  • Veterinary technician or medical background
  • Customer service experience preferred
  • Positive attitude and stress tolerance
  • Initiative in problem solving
  • Team collaboration and flexibility

Key Requirements

  • High School Diploma or equivalent
  • One year of related customer service experience
  • Must be at least 18 years old for radiography duties

Work Rights

Not specified

Tailored Resume

Cover Letter