Customer Service Representative

GLOBAL PAYMENT HOLDING COMPANY

Athens, Greece
Telephone customer service
Merchant support
Transaction advice
Provide telephone customer service by giving advice and information on making transactions and terminal operation

Job Summary

  • Provide telephone customer service by giving advice and information on making transactions and terminal operation.
  • Handle referral transactions, provide information on upcoming merchant collaborations, and serve merchants on submitted requests.
  • Recommend process changes for optimization and efficiency, and inform supervisors of irregularities.

Matching Summary

Provide telephone customer service by giving advice and information on making transactions and terminal operation.

Skills & Requirements

Must-have

  • Telephone customer service
  • Merchant support
  • Transaction advice
  • Terminal operation guidance
  • MS Word, MS Excel, Outlook

Nice-to-have

  • Teamwork and collaboration
  • Process optimization
  • Urgency and multitasking
  • Adaptability to new solutions

Key Requirements

  • Minimum secondary education
  • Minimum one year telephone customer service experience
  • Good computer skills
  • Excellent command of Greek language
  • Communicative English level (B1)

Work Rights

Not specified

Tailored Resume

Cover Letter