$160,000 - $170,000 usd; not specified; comprehens...
On-site
Customer success management
Enterprise software
Data science projects
The Dataiku Strategic Customer Success Manager is responsible for serving a portfolio of large enterprise accounts for their assigned territory, proactively working with stakeholders to illustrate value and exceed customer expectations
Job Summary
The Dataiku Strategic Customer Success Manager is responsible for serving a portfolio of large enterprise accounts for their assigned territory, proactively working with stakeholders to illustrate value and exceed customer expectations.
Responsibilities include understanding client use cases, guiding data science project implementation from design to production, implementing customer engagement strategies, and leveraging customer health analytics to identify expansion and churn risks.
Dataiku offers comprehensive benefits including stock options, medical, dental, and vision plans, a 401k company match, paid time off, and paid parental leave.
Matching Summary
The Dataiku Strategic Customer Success Manager is responsible for serving a portfolio of large enterprise accounts for their assigned territory, proactively working with stakeholders to illustrate value and exceed customer expectations.
Salary
$160,000 - $170,000 USD; Not specified; Comprehensive benefits package
Skills & Requirements
Must-have
customer success management
enterprise software
data science projects
AI maturity curve
customer adoption and growth
Nice-to-have
stakeholder communication
business outcome translation
customer health analytics
collaboration with sales team
Key Requirements
7-15 years account management/customer success/consulting experience
Strong verbal/written communication & presentation skills