The Candidate Experience team ensures that every interaction a candidate has with OpenAI reflects excellence, fairness, and humanity
Job Summary
The Candidate Experience team ensures that every interaction a candidate has with OpenAI reflects excellence, fairness, and humanity.
You will lead a large, geographically distributed team of Recruiting Coordinators and team leads, with responsibility for the systems, workflows, and service standards that enable smooth and exceptional hiring across the entire company.
You will build an AI-first candidate experience model, support some of the most complex and confidential searches at OpenAI, and drive the infrastructure needed to support high-volume and research-level technical hiring.
Matching Summary
The Candidate Experience team ensures that every interaction a candidate has with OpenAI reflects excellence, fairness, and humanity.
Skills & Requirements
Must-have
Global team leadership
Operational rigor
Strategic design
AI-first candidate experience model
Global service standards and SLAs
Nice-to-have
Systems-thinking mindset
Comfort experimenting with AI tooling
Deep empathy and fairness commitment
Key Requirements
12+ years experience in recruiting coordination or operations
5+ years managing globally distributed teams
Experience supporting Executive, Research, and Technical Recruiting
Proven ability to design bespoke and scalable processes