Manager, Global Vip Guest

Four Seasons Hotels Ltd

Toronto, Ontario, Canada
Base: $90,000 – $110,000 cad; bonus/equity: + rewa...
Hybrid
7+ years luxury hospitality experience
Global travel coordination expertise
Opera pms proficiency required
The role serves as the central point of contact for handling special groups of Four Seasons valued guests with a focus on personalized support

Job Summary

  • The role serves as the central point of contact for handling special groups of Four Seasons valued guests with a focus on personalized support.
  • Candidates must coordinate end-to-end global travel arrangements, manage logistical aspects for quarterly meetings, and handle escalations with urgency.
  • The position offers a hybrid working model requiring three days per week at the Toronto Corporate Office with an annual salary range of $90,000 to $110,000 CAD.

Matching Summary

The role serves as the central point of contact for handling special groups of Four Seasons valued guests with a focus on personalized support.

Salary

Base: $90,000 – $110,000 CAD; Bonus/Equity: Additional rewards included in total compensation package; Benefits: Not specified

Skills & Requirements

Must-have

  • 7+ years luxury hospitality experience
  • Global travel coordination expertise
  • Opera PMS proficiency required
  • High-volume communication management
  • Expense report processing skills

Nice-to-have

  • Additional language proficiency preferred
  • Event planning background
  • Catering coordination experience
  • Strong relationship building skills
  • Discretion with UHNW clients

Key Requirements

  • Minimum Post-Secondary Diploma
  • 7+ years in luxury hospitality or UHNW client services
  • Experience with hotel operations and reservations
  • Proficiency in Microsoft Office applications

Work Rights

Not specified

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