Customer Service Officer (contract)

Inokom Corporation

Minimum 2 years in customer service industry
2 years in call centre support experience
Ability to work under pressure and fast-pace environment
The role serves as the first point of telephone contact for customer support requests within the automotive sector

Job Summary

  • The role serves as the first point of telephone contact for customer support requests within the automotive sector.
  • Responsibilities include handling inbound and outbound calls, logging data in the CRM system, and optimizing workshop capacities.
  • The position requires assisting with special product campaigns, arranging airport services, and ensuring daily service level achievements.

Matching Summary

The role serves as the first point of telephone contact for customer support requests within the automotive sector.

Skills & Requirements

Must-have

  • Minimum 2 years in Customer Service industry
  • 2 years in Call Centre support experience
  • Ability to work under pressure and fast-pace environment

Nice-to-have

  • Good communication skills
  • Excellent customer service skills
  • Professional advice delivery capability

Key Requirements

  • Minimum 'O' Levels education
  • Minimum 2 years in Customer Service industry
  • 2 years in Call Centre support

Work Rights

Not specified

Tailored Resume

Cover Letter