Job 19335

Amplifon

Roma, Italy
**
Previous customer assistance experience
Crm system usage proficiency
Front office management skills
** Amplifon is seeking a Customer Relations Manager for their dynamic team in Rome, Italy. The role involves managing client interactions, supporting customer satisfaction, and aligning client needs with store objectives, all within a professional and innovative environment. **

Job Summary

  • The role involves supporting clients in rediscovering the emotions of sound while ensuring high satisfaction levels.
  • Responsibilities include managing the appointment agenda through telephone recalls and maintaining an accurate client database.
  • The company offers a professional environment focused on continuous innovation and high-level training opportunities.

Matching Summary

Match Score: 75

** Amplifon is seeking a Customer Relations Manager for their dynamic team in Rome, Italy. The role involves managing client interactions, supporting customer satisfaction, and aligning client needs with store objectives, all within a professional and innovative environment. **

Skills & Requirements

Must-have

  • Previous customer assistance experience
  • CRM system usage proficiency
  • Front office management skills

Nice-to-have

  • Proactive mindset and initiative
  • Strong communication and empathy
  • Team collaboration spirit

Key Requirements

  • Experience in customer service or sales roles
  • Proficiency with standard software packages

Work Rights

Not specified

Tailored Resume

Cover Letter