Digital Consumer Experience Strategy & Research Lead

Sanofi Inc.

Morristown, NJ, USA
Base: $133,500.00 - $192,833.33; bonus/equity: not...
Hybrid
5+ years cx/ux strategist experience
Service design expertise
Systems thinking and ecosystem mapping
Sanofi Inc. is seeking a Digital Consumer Experience Strategy & Research Lead for its Morristown, NJ location. The role focuses on developing and executing consumer experience strategies to enhance digital solutions across the company’s ecosystem, leveraging AI and automation

Job Summary

  • This role involves delivering the CX strategy for R&D transformation to support Sanofi's digital evolution and AI-powered pipeline.
  • The successful candidate will lead cross-functional teams to integrate CX strategy into product development processes while managing resources under tight deadlines.
  • Sanofi offers a thoughtful rewards package including high-quality healthcare, wellness programs, and at least 14 weeks of gender-neutral parental leave.

Matching Summary

Match Score: 85

Sanofi Inc. is seeking a Digital Consumer Experience Strategy & Research Lead for its Morristown, NJ location. The role focuses on developing and executing consumer experience strategies to enhance digital solutions across the company’s ecosystem, leveraging AI and automation.

Salary

Base: $133,500.00 - $192,833.33; Bonus/Equity: Not specified; Benefits: Health, wellness, 14 weeks parental leave

Skills & Requirements

Must-have

  • 5+ years CX/UX strategist experience
  • Service design expertise
  • Systems thinking and ecosystem mapping
  • AI/ML solution creation experience
  • Cross-functional collaboration leadership

Nice-to-have

  • Affinity with science or pharma background
  • Strong storytelling and presentation skills
  • Comfort with ambiguity and change
  • Intellectual curiosity to inspire others
  • International work environment experience

Key Requirements

  • Minimum 5+ years hands-on CX/UX strategist experience
  • Bachelor's degree required; Master's or MBA preferred
  • Experience in large global enterprise or consulting context

Work Rights

Not specified

Tailored Resume

Cover Letter