Technical Data Customer Support Operations - Fleet Management (m/f)

KID-Systeme

Toulouse, , France
Base: attractive salary; bonus/equity: agreements ...
Not specified
Customer support for technical data
Knowledge of aircraft systems and operations
Coordination with subcontractors
Airbus is seeking a Technical Data Customer Support Operations professional for its Fleet Management team in Toulouse, France. The role involves customer support, relationship management, and contributions to business performance, requiring a background in aeronautics and strong communication skills

Job Summary

  • The role involves supporting Airlines, lessors and MRO worldwide by providing up-to-date documentation throughout the aircraft lifecycle.
  • Airbus offers attractive salary, profit sharing, employee savings and stock purchase plans, as well as complementary health insurance and wellbeing services.
  • The position balances operational customer support, team project contributions, and continuous process improvement within a dynamic aeronautical environment in Toulouse.

Matching Summary

Match Score: 85

Airbus is seeking a Technical Data Customer Support Operations professional for its Fleet Management team in Toulouse, France. The role involves customer support, relationship management, and contributions to business performance, requiring a background in aeronautics and strong communication skills.

Salary

Base: Attractive salary; Bonus/Equity: Agreements on success and profit sharing schemes; Benefits: Employee savings plan, stock purchase plan, complementary health insurance

Skills & Requirements

Must-have

  • Customer support for Technical Data
  • Knowledge of Aircraft systems and operations
  • Coordination with subcontractors
  • Customer relationship management
  • Process adherence and policy compliance
  • English negotiation level C1

Nice-to-have

  • Proactive and autonomous work style
  • Good team spirit and relational skills
  • Experience with subcontractor management
  • Initiative and anticipation mindset

Key Requirements

  • At least a Bachelor’s degree
  • Professional experience in aeronautical industry customer support
  • High customer mindset and needs understanding
  • Negotiation level English (C1) written and spoken

Work Rights

Not specified

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