Customer Service Representative - Aborn Pet Hospital

Poway Animal Hospital

Base: $20-25 ph; bonus/equity: performance bonuses...
Answer phones and schedule appointments
Admit and check out patients
Process payments and manage financial info
The role involves answering phones, scheduling appointments, admitting patients, and processing payments while maintaining outstanding client service

Job Summary

  • The role involves answering phones, scheduling appointments, admitting patients, and processing payments while maintaining outstanding client service.
  • Candidates must have at least one year of experience in a veterinary setting and demonstrate strong customer service skills.
  • Full-time employees receive benefits including 401k with match, medical/vision/dental insurance, paid time off, and veterinary service discounts.

Matching Summary

The role involves answering phones, scheduling appointments, admitting patients, and processing payments while maintaining outstanding client service.

Salary

Base: $20-25 per hour; Bonus/Equity: Performance bonuses available; Benefits: 401k match, medical, vision, dental, life insurance, HSA, PTO

Skills & Requirements

Must-have

  • Answer phones and schedule appointments
  • Admit and check out patients
  • Process payments and manage financial info
  • Communicate between clients and staff
  • Work with diverse clients and animals

Nice-to-have

  • Exceptional can-do friendly personality
  • Desire to learn and grow
  • Ability to show empathy toward clients
  • Experience using electronic medical record system
  • Willingness to train other team members

Key Requirements

  • At least one-year experience in a veterinary setting
  • Strong customer service background
  • HS Diploma or educational equivalent
  • Ability to lift objects weighing 40 pounds

Work Rights

Not specified

Tailored Resume

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