Up to $57,000; not specified; generous benefit all...
Fully remote
Windows and macos workstation support
Ios and android mobile device management
Servicenow incident management experience
The Computer Support Technician I provides frontline technical support and endpoint services within the Oklahoma Management and Enterprise Services Information Services division
Job Summary
The Computer Support Technician I provides frontline technical support and endpoint services within the Oklahoma Management and Enterprise Services Information Services division.
Employees enjoy a comprehensive benefit package including 15 days of vacation, 15 days of sick leave, and 11 paid holidays annually.
This role requires strong troubleshooting skills to support workstation operations, incident resolution, and device provisioning across statewide enterprise environments.
Matching Summary
The Computer Support Technician I provides frontline technical support and endpoint services within the Oklahoma Management and Enterprise Services Information Services division.
Salary
Up to $57,000; Not specified; Generous benefit allowance included
Skills & Requirements
Must-have
Windows and macOS workstation support
iOS and Android mobile device management
ServiceNow incident management experience
Hardware and software troubleshooting skills
Remote support tool utilization
Nice-to-have
Active Directory administration experience
Microsoft 365 administration familiarity
Workstation imaging and deployment knowledge
Enterprise VPN connectivity support
Government IT environment background
Key Requirements
Bachelor's degree with 1+ years experience OR equivalent education/experience mix
Experience supporting enterprise Windows and macOS operating systems
Proficiency with ServiceNow or similar enterprise ticketing systems