Strategy & Operations Lead

Overstory

Remote, United States
Remote
4-7 years customer relationship management
Advanced excel data modeling proficiency
Experience with large complex datasets
This role links customer impact, data analytics, and product direction to help utilities improve operational decisions through vegetation intelligence

Job Summary

  • This role links customer impact, data analytics, and product direction to help utilities improve operational decisions through vegetation intelligence.
  • You will own end-to-end analytical work for utility customers, solving problems by structuring data and guiding stakeholders to take action.
  • The team spans the Americas and Europe, working remotely from eleven countries with a shared passion for climate action and technology.

Matching Summary

This role links customer impact, data analytics, and product direction to help utilities improve operational decisions through vegetation intelligence.

Skills & Requirements

Must-have

  • 4-7 years customer relationship management
  • Advanced Excel data modeling proficiency
  • Experience with large complex datasets
  • Ability to translate technical findings
  • Strong analytical problem-solving skills

Nice-to-have

  • Python pandas or SQL experience
  • Background in utility operations
  • Interest in AI tooling acceleration
  • Management consulting firm background
  • Remote sensing or GIS knowledge

Key Requirements

  • 4-7 years professional experience managing customer relationships
  • North America time zone (EST strongly preferred)
  • Proficiency in Excel for data modeling
  • Demonstrable track record of learning new technical tools

Work Rights

Must be living and working in one of the listed countries: US, Netherlands, UK, Ireland, Estonia, Portugal, France, Sweden, Switzerland, Denmark, Canada

Tailored Resume

Cover Letter