The role involves providing world-class technical support to customers, partners, and internal teams while managing the full technical support lifecycle
Job Summary
The role involves providing world-class technical support to customers, partners, and internal teams while managing the full technical support lifecycle.
Candidates must possess strong analytical and problem-solving abilities with an excellent level of Java programming and debugging experience.
Salesforce offers a culture where ambition meets action, supporting employees with AI agents to accelerate impact and deliver amazing customer experiences.
Matching Summary
The role involves providing world-class technical support to customers, partners, and internal teams while managing the full technical support lifecycle.
Skills & Requirements
Must-have
Java programming experience
Relational database management theory
Windows and Linux operating systems
Cloud platform knowledge Azure AWS GCP
Open API Specification Swagger REST SOAP
Nice-to-have
Network troubleshooting skills
Excellent verbal and written English
Passion for customer success
Adaptable to fast-changing environment
Team player with independent work ability
Key Requirements
Bachelor's degree in Computer Science or equivalent
Minimum 5+ years industry experience in mission-critical software
Experience with cloud native applications architecture