Act as the primary liaison/customer representative throughout the implementation process and future histology application support
Job Summary
Act as the primary liaison/customer representative throughout the implementation process and future histology application support.
Provide highly visible, self-supervised and self-directed, extensive on-site advisory customer support through the implementation of Roche Tissue instrumentation and tailored customer training.
Responsible for increased sales revenue by identifying opportunities for new system consumables for clients.
Matching Summary
Act as the primary liaison/customer representative throughout the implementation process and future histology application support.
Salary
Base: $63,800.00 - $118,400.00 USD Annual; Bonus/Equity: Discretionary annual bonus may be available; Benefits: Detailed at provided link
Skills & Requirements
Must-have
Histology application support
On-site customer support
Independent analysis and problem-solving
Maximization of equipment capabilities
Nice-to-have
Customer consultative skills
Foster strong customer relationships
Continuous improvement of quality system
Key Requirements
Bachelor's degree or equivalent work experience
3+ years of experience implementing and evaluating complex laboratory, IT products, medical diagnostic equipment, reagents and/or systems