Customer Care, Retail Operations

MillerKnoll

Tokyo, Japan
Order fulfillment
Customer satisfaction
On-time delivery
The company's purpose is to design for the good of humankind, creating places where people love to be and supporting causes that align with their values

Job Summary

  • The company's purpose is to design for the good of humankind, creating places where people love to be and supporting causes that align with their values.
  • This role involves day-to-day order processing, management, and follow-up with suppliers to ensure 100% on-time delivery and customer satisfaction.
  • The ideal candidate will collaborate with various internal and external stakeholders, including international teams, to meet business growth expectations and achieve customer satisfaction targets.

Matching Summary

The company's purpose is to design for the good of humankind, creating places where people love to be and supporting causes that align with their values.

Skills & Requirements

Must-have

  • Order fulfillment
  • Customer satisfaction
  • On-time delivery
  • Supplier follow-up
  • Warranty claim processing

Nice-to-have

  • People person
  • Challenging status quo
  • Continuous improvement initiatives
  • High level of energy
  • Cultural awareness

Key Requirements

  • Minimum 5 years experience in customer fulfillment
  • Proficient in Japanese and English
  • Strong in using Microsoft Windows standard applications

Work Rights

Not specified

Tailored Resume

Cover Letter