Business System Analyst (travel Technology)

Amex GBT

Mexico City, Mexico
Not specified; not specified; flexible benefits in...
Hybrid
3 to 4 years technical application support experience
Gds systems sabre amadeus travelport
Troubleshooting xml apis web services .net sql
Amex GBT is a place where colleagues find inspiration in travel as a force for good and can make an impact on the industry

Job Summary

  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and can make an impact on the industry.
  • The role involves providing Level 2 technical support for travel booking applications while managing incident resolution and defect management.
  • Employees enjoy flexible benefits tailored to each country, travel perks from major providers, and access to over 20,000 learning courses.

Matching Summary

Amex GBT is a place where colleagues find inspiration in travel as a force for good and can make an impact on the industry.

Salary

Not specified; Not specified; Flexible benefits including health insurance and retirement programs

Skills & Requirements

Must-have

  • 3 to 4 years technical application support experience
  • GDS systems SABRE Amadeus Travelport
  • Troubleshooting XML APIs Web services .NET SQL
  • Log analysis tools Datadog Kibana Grafana
  • Ticketing systems Freshservice ServiceNow Salesforce

Nice-to-have

  • Strong problem-solving skills with attention to detail
  • Ability to thrive under pressure in fast-paced environments
  • Experience influencing supportability architecture and designs
  • Excellent written and verbal communication skills
  • Collaboration across virtual global teams

Key Requirements

  • Bachelor's degree in computer science or equivalent
  • 3 to 4+ years of technical application support experience
  • Hands-on experience with multi-tiered web-based architectures

Work Rights

Not specified

Tailored Resume

Cover Letter