Performance Management Specialist

Strada

FL, United States
Base: $33,040.00 - $61,360.00; bonus/equity: not s...
On-site
Initiate employee performance measurements
Process employee movements and updates
Respond to inbound calls
The Performance Management Specialist plays a key role in supporting state agencies with the successful setup and launch of new employee expectations and agency performance evaluations

Job Summary

  • The Performance Management Specialist plays a key role in supporting state agencies with the successful setup and launch of new employee expectations and agency performance evaluations.
  • This position also blends processing responsibilities with direct customer interaction through our active phone IVR system.
  • Strada is a people, payroll, and technology leader simplifying international workforce management, operating in 180+ countries.

Matching Summary

The Performance Management Specialist plays a key role in supporting state agencies with the successful setup and launch of new employee expectations and agency performance evaluations.

Salary

Base: $33,040.00 - $61,360.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Initiate employee performance measurements
  • Process employee movements and updates
  • Respond to inbound calls
  • Provide clear, professional support
  • Utilize multiple systems daily

Nice-to-have

  • Contribute to a positive team environment
  • Anticipate customer needs
  • Own the outcome
  • Challenge ourselves to work smarter
  • Empower each other to solve problems

Key Requirements

  • High School Diploma or equivalent
  • Strong written and verbal communication skills
  • Experience using Microsoft Office tools
  • Ability to learn and navigate multiple systems
  • Strong organizational skills and attention to detail
  • Ability to adapt in a fast-paced environment
  • Flexible, dependable, and customer service oriented
  • Current and future work authorization in the US

Work Rights

Must have current and future work authorization

Tailored Resume

Cover Letter