At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency
Job Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.
As an ITSM Specialist, you will play a crucial role in optimizing our IT service management processes and ensuring efficient delivery of IT services across the organization.
We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life.
Matching Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.
Skills & Requirements
Must-have
ITIL-based process implementation
IT service management tools
ITSM process optimization
BMC Helix proficiency
IT service performance analysis
Nice-to-have
Analytical reasoning
Effective communication skills
Process and project management orientation
Collaboration and teamwork
Problem-solving skills
Familiarity with IT operations and support
Emotional regulation
Key Requirements
Bachelors degree in IT or related field
ITIL certification (V3 Foundation or higher)
1-2 years experience in IT Service Management
4-7 years experience in SAP SD implementation and support