Product Expert - Legal Service Delivery

Haleon

Bangalore, India
Product management experience on service platforms
Strong understanding of legal shared services
Experience defining digital service catalogues
The role is accountable for the end-to-end design, governance, and continuous improvement of Legal service delivery through digital platforms

Job Summary

  • The role is accountable for the end-to-end design, governance, and continuous improvement of Legal service delivery through digital platforms.
  • The position requires providing vision for Legal Service Delivery solutions built on ServiceNow and managing backlog iteration planning.
  • Haleon is a purpose-driven consumer company focused on delivering better everyday health with humanity through its Win as One strategy.

Matching Summary

The role is accountable for the end-to-end design, governance, and continuous improvement of Legal service delivery through digital platforms.

Skills & Requirements

Must-have

  • Product management experience on service platforms
  • Strong understanding of Legal shared services
  • Experience defining digital service catalogues
  • Data-driven approach to service performance

Nice-to-have

  • Experience with ServiceNow LSDSD
  • Strong stakeholder engagement skills
  • User-centred mindset
  • Ability to simplify complex service landscapes

Key Requirements

  • Product management experience on service or workflow platforms
  • Experience with Legal shared services or operations
  • Experience defining and managing digital service catalogues

Work Rights

Not specified

Tailored Resume

Cover Letter