Customer Service Representative

Leominster Animal Hospital

Leominster, MA, United States
On-site
Excellent communication skills
Handling client inquiries
Scheduling appointments
Leominster Animal Hospital is seeking a Customer Service Representative who is passionate about helping both pets and their owners. The ideal candidate should possess strong communication skills, be empathetic, and thrive in a fast-paced environment, with previous experience in customer service being a plus

Job Summary

  • As the first and last point of contact for our clients, our CSRs are vital to our mission of providing compassionate, high-quality veterinary care.
  • Greet clients and patients with warmth and professionalism—in person, by phone, and via email.
  • At Leominster Animal Hospital, we believe that excellent care starts at the front desk.

Matching Summary

Match Score: 85

Leominster Animal Hospital is seeking a Customer Service Representative who is passionate about helping both pets and their owners. The ideal candidate should possess strong communication skills, be empathetic, and thrive in a fast-paced environment, with previous experience in customer service being a plus.

Skills & Requirements

Must-have

  • excellent communication skills
  • handling client inquiries
  • scheduling appointments
  • processing payments
  • maintaining accurate records

Nice-to-have

  • passion for animals
  • calming presence
  • team-oriented environment
  • positive attitude

Key Requirements

  • Previous customer service experience
  • Previous veterinary/medical setting experience
  • Right attitude

Work Rights

Not specified

Tailored Resume

Cover Letter