Pilot is building a first-of-its-kind, hybrid software/service solution to tackle the financial back office (bookkeeping, tax, CFO, etc.) so that founders and business owners can focus on building and running their businesses
Job Summary
Pilot is building a first-of-its-kind, hybrid software/service solution to tackle the financial back office (bookkeeping, tax, CFO, etc.) so that founders and business owners can focus on building and running their businesses.
The Finance Operations team partners with our customers to support them in their business goals. This team manages the bookkeeping and accounting back office needs to a portfolio of customers across a range of industries.
Your feedback is key to building our product, and you may have opportunities to support our R&D teams in building better accounting automation, more efficient workflows, or more intuitive designs for our customers.
Matching Summary
Pilot is building a first-of-its-kind, hybrid software/service solution to tackle the financial back office (bookkeeping, tax, CFO, etc.) so that founders and business owners can focus on building and running their businesses.
Skills & Requirements
Must-have
Leverage Pilot software
produce high quality books
Develop scalable accounting workflows
Build strong customer relationships
Manage complex client portfolios
Handle client escalations independently
Technical proficiency with web-based applications
Self-directed with technology
Nice-to-have
Provide exceptional customer experience
Mentor and develop newer team members
Support R&D teams
Navigate multiple applications simultaneously
Key Requirements
4-7+ years in finance, accounting, consulting or business role
B.S. or MS. in related field
Manage complex client portfolios with high efficiency and minimal manager support
Handle client escalations independently and make sound judgment calls on client issues
Mentor and coach junior team members through knowledge sharing and feedback