Order Management Specialist

ABB UK

Bangalore, India
Onsite
Sap order processing
Customer request resolution
Order backlog management
At ABB, you’ll be empowered to lead, supported to grow, and proud of the impact we create together

Job Summary

  • At ABB, you’ll be empowered to lead, supported to grow, and proud of the impact we create together.
  • Your role involves end-to-end resolution of post-sales customer requests and execution of warranty processes to ensure customer satisfaction.
  • ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings.

Matching Summary

At ABB, you’ll be empowered to lead, supported to grow, and proud of the impact we create together.

Skills & Requirements

Must-have

  • SAP order processing
  • customer request resolution
  • order backlog management
  • KPI tracking and reporting
  • SOP documentation

Nice-to-have

  • problem-solving methodologies
  • best practice sharing
  • collaboration across levels

Key Requirements

  • Minimum 5 years experience
  • Diploma in Electrical & Electronics Engineering
  • Proficiency in SAP and SFDC tools
  • Proficiency in Microsoft Word and Excel
  • Effective communication skills
  • Solid organizational skills
  • Willingness to travel

Work Rights

Not specified

Tailored Resume

Cover Letter