Application Support Specialist

Service Stream

Melbourne, VIC, Australia
Hybrid
Level 2/3 support for enterprise applications
Itil processes and service management
Servicenow administration and itsm processes
Provide Level 2/3 support across a portfolio of enterprise applications, ensuring performance, reliability, and availability against agreed service levels

Job Summary

  • Provide Level 2/3 support across a portfolio of enterprise applications, ensuring performance, reliability, and availability against agreed service levels.
  • Collaborate with business stakeholders and technology teams to prioritise demand, resolve issues, and deliver effective solutions.
  • Service Stream is an equal opportunity ASX‑listed business that develops and operates Australia’s essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries.

Matching Summary

Provide Level 2/3 support across a portfolio of enterprise applications, ensuring performance, reliability, and availability against agreed service levels.

Skills & Requirements

Must-have

  • Level 2/3 support for enterprise applications
  • ITIL processes and service management
  • ServiceNow administration and ITSM processes
  • Agile methodologies and cross-functional delivery

Nice-to-have

  • SAP or SuccessFactors experience
  • ITIL or ServiceNow certifications

Key Requirements

  • Australian Citizen
  • Proven experience supporting enterprise applications
  • Degree in Information Systems, Computer Science, or equivalent experience

Work Rights

Must be an Australian Citizen

Tailored Resume

Cover Letter