Sime Motors NZ is seeking a Motor Claims Advisor to oversee the insurance claims process, ensuring top-tier customer service and compliance with industry standards. The ideal candidate will possess a background in automotive engineering or business administration, with at least five years of experience, including supervisory roles
Job Summary
This role is critical for delivering exceptional customer service while managing the entire motor insurance claims process from start to finish.
Candidates will be responsible for negotiating optimal labor rates with surveyors and coordinating closely with workshop teams to minimize vehicle downtime.
The position offers structured training, career progression opportunities, and the chance to work with cutting-edge automotive technology within a trusted regional brand.
Matching Summary
Match Score: 85
Sime Motors NZ is seeking a Motor Claims Advisor to oversee the insurance claims process, ensuring top-tier customer service and compliance with industry standards. The ideal candidate will possess a background in automotive engineering or business administration, with at least five years of experience, including supervisory roles.
Skills & Requirements
Must-have
Motor Claims Framework (MCF) knowledge
GIA guidelines compliance
Accident repair estimate preparation
Vehicle reception checks and documentation
Negotiation with surveyors and insurers
Nice-to-have
Body & Paint department experience
Strong integrity and trust building
Team player in performance-driven culture
Detail-oriented approach to case history
Proficiency in MS Word and Excel
Key Requirements
Minimum 5 years of relevant experience
At least 1 year in a supervisory role
Diploma in Mechanical/Automotive Engineering or Business Administration