This full-time in-person role serves as the primary point of contact for students, staff, faculty, and visitors regarding financial aid, bursar, registrar, and one card services
Job Summary
This full-time in-person role serves as the primary point of contact for students, staff, faculty, and visitors regarding financial aid, bursar, registrar, and one card services.
The representative is responsible for processing transactions, advising on financial status processes, and reconciling daily cash receipts within the Colleague system.
Widener University seeks a candidate with superior interpersonal skills who can deliver accurate, timely information while creating a positive service experience.
Matching Summary
This full-time in-person role serves as the primary point of contact for students, staff, faculty, and visitors regarding financial aid, bursar, registrar, and one card services.
Skills & Requirements
Must-have
High school diploma or equivalent
Office environment customer service experience
Microsoft Office Suite proficiency
Web-based software navigation skills
100% in-person employment requirement
Nice-to-have
Ellucian Colleague software experience
Higher education financial services background
Front-line service role experience
Diplomacy and tact in student interactions
Ability to handle multiple tasks simultaneously
Key Requirements
High school diploma or equivalent required
Customer service experience in an office environment
Proficiency in Microsoft Office Suite
Experience demonstrating diplomacy and confidentiality