Training And Quality Specialist

Concentrix

Iloilo City, Philippines
Training schedule and client calibrations
Conduct coaching and development sessions
Facilitate quality audits and training delivery
The Training and Quality Specialist is responsible for the analysis, scheduling and implementation of all training and transactional monitoring in support of assigned client programs to ensure superior workforce preparation

Job Summary

  • The Training and Quality Specialist is responsible for the analysis, scheduling and implementation of all training and transactional monitoring in support of assigned client programs to ensure superior workforce preparation.
  • This position cultivates client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue.
  • Responsible for the overall direction, coordination, and implementation on-site.

Matching Summary

The Training and Quality Specialist is responsible for the analysis, scheduling and implementation of all training and transactional monitoring in support of assigned client programs to ensure superior workforce preparation.

Skills & Requirements

Must-have

  • Training schedule and client calibrations
  • Conduct Coaching and Development sessions
  • Facilitate quality audits and training delivery
  • Analysis on Training and Quality performance
  • Identify trends and determine root cause

Nice-to-have

  • Cultivates client and departmental relationships
  • Works well under pressure
  • Ability to foster professionalism
  • Strong attention to detail

Key Requirements

  • 2-4 years related experience
  • Bachelor’s degree preferred
  • Proficient in Microsoft Office
  • Ability to work a flexible schedule

Work Rights

Not specified

Tailored Resume

Cover Letter