Hourly: $15.00 - $17.00; bonus/equity: not specifi...
Onsite/hybrid (specific work mode not provided, but likely onsite given the mention of moving boxes and warehouse conditions)
2 years of customer service experience
35-40 wpm typing speed
Technical troubleshooting skills
Simms Fishing Products is seeking a B2C Customer Experience Associate to serve as the main point of contact for consumers across various outdoor brands. The role involves providing technical support, managing customer orders, and ensuring excellent service through various communication channels
Job Summary
The role involves serving as the primary contact for consumers across multiple outdoor brands including Simms Fishing and Bushnell.
Employees are responsible for managing all aspects of order processing from purchase through delivery and handling returns.
The position offers competitive benefits including medical, dental, vision, 401K, PTO, and gear discounts.
Matching Summary
Match Score: 75
Simms Fishing Products is seeking a B2C Customer Experience Associate to serve as the main point of contact for consumers across various outdoor brands. The role involves providing technical support, managing customer orders, and ensuring excellent service through various communication channels.
Salary
Hourly: $15.00 - $17.00; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, disability, life insurance, 401K, PTO, paid holidays, gear discounts