Respond to IT service tickets using documented procedures and supervision, assist with workstation setups and peripheral connections, and perform basic AV checks and room readiness tasks
Job Summary
Respond to IT service tickets using documented procedures and supervision, assist with workstation setups and peripheral connections, and perform basic AV checks and room readiness tasks.
Independently manage onsite IT support at single-person or lead-assigned locations, serving as the primary contact for end-user technical needs.
Provide onsite and remote technical support for end users, including desktops, laptops, peripherals, and mobile devices, troubleshooting and resolving common hardware and software issues.
Matching Summary
Respond to IT service tickets using documented procedures and supervision, assist with workstation setups and peripheral connections, and perform basic AV checks and room readiness tasks.