As a Technical Lead or Senior Engineer, you will be responsible for managing a small team, providing guidance and mentorship, and driving day-to-day operational activities
Job Summary
As a Technical Lead or Senior Engineer, you will be responsible for managing a small team, providing guidance and mentorship, and driving day-to-day operational activities.
Serve as the primary point of contact for critical incident triage and advanced troubleshooting, ensuring timely resolution and minimal impact to services.
Maintain a high level of customer satisfaction through professionalism, timely response, and resolution of issues, following up on support issues with customers and the Level 4 (R&D) team.
Matching Summary
As a Technical Lead or Senior Engineer, you will be responsible for managing a small team, providing guidance and mentorship, and driving day-to-day operational activities.