Utilize critical thinking skills and care coordination expertise to work collaboratively with residents, resident family/significant other, healthcare providers, insurers, community resources, and other involved parties to develop and implement a plan of care that provides extraordinary care for the patient while being sensitive to costs and resources
Job Summary
Utilize critical thinking skills and care coordination expertise to work collaboratively with residents, resident family/significant other, healthcare providers, insurers, community resources, and other involved parties to develop and implement a plan of care that provides extraordinary care for the patient while being sensitive to costs and resources.
Communicate regularly with residents and their families about Plans of Care, PT, OT, and other treatment protocols, and answer residents’ questions about their care, treatment plans, illness progression, and other issues to ensure they feel safe and secure in our care.
Demonstrate excellent time management skills to develop organized work processes in a high-volume environment with rapidly changing priorities and utilize intermediate computer skills.
Matching Summary
Utilize critical thinking skills and care coordination expertise to work collaboratively with residents, resident family/significant other, healthcare providers, insurers, community resources, and other involved parties to develop and implement a plan of care that provides extraordinary care for the patient while being sensitive to costs and resources.
Skills & Requirements
Must-have
Critical thinking skills
Care coordination expertise
Communication with residents and families
Documentation completion
Utilization review activities
Coordinate care with payers
Admissions and discharge activities
Nice-to-have
Compassionate demeanor
Professional demeanor
Resident-centered care commitment
Positive interactions with staff
Cooperation and collaboration promotion
Key Requirements
Bachelor’s Degree in Social Work, Human Services, Nursing, or related field preferred
Prior experience in healthcare, case management, or social services strongly preferred
Knowledge of Medicare, Medi-Cal, and Medicaid programs
Familiarity with PCC or other EMR systems preferred
Certificate as a Certified Case Manager (CCM) a plus