Deliver VIP-level, “White Glove” support to senior leaders, ensuring seamless tech experiences on-site and remotely
Job Summary
Deliver VIP-level, “White Glove” support to senior leaders, ensuring seamless tech experiences on-site and remotely.
Own the tech setup — laptops, mobile devices, M365 suite (Outlook, Teams, OneDrive), AV systems, hybrid meetings — and keep everything running smoothly.
Partner with infrastructure, security, and global teams to resolve complex issues with confidence and ownership.
Matching Summary
Deliver VIP-level, “White Glove” support to senior leaders, ensuring seamless tech experiences on-site and remotely.
Skills & Requirements
Must-have
VIP-level tech support
Microsoft 365 suite
Active Directory & Azure AD
AV systems and video conferencing
Troubleshoot network and VPN
Nice-to-have
People-savvy communication skills
Calm under pressure
Curious about new technology
Build rapport with users
Key Requirements
3+ years in IT support role
Financial services experience preferred
Exceptional verbal and written communication
Deep knowledge of M365, Windows, AD/Azure, Exchange