Customer Care Representative

AIA Group

Sydney, Australia
Hybrid
Respond to inbound customer enquiries
Provide clear and accurate information
Ensure customer records are accurate
As a Customer Service Consultant at AIA, you'll have the opportunity to make a real difference in people's lives

Job Summary

  • As a Customer Service Consultant at AIA, you'll have the opportunity to make a real difference in people's lives.
  • Our commitment to work-life balance is reflected in our hybrid work model, which offers flexibility through two days of remote work and three days of in-office collaboration.
  • At AIA, we’ve made a promise to help people live healthier, longer, better lives.

Matching Summary

As a Customer Service Consultant at AIA, you'll have the opportunity to make a real difference in people's lives.

Skills & Requirements

Must-have

  • Respond to inbound customer enquiries
  • Provide clear and accurate information
  • Ensure customer records are accurate
  • Hybrid work model
  • Customer-focused individual

Nice-to-have

  • Passionate about delivering exceptional service
  • Supportive and inclusive managers
  • Solution focused approach

Key Requirements

  • Previous experience in a customer facing role
  • Keen attention to detail
  • Strong administration skills
  • Flexibility and adaptability
  • Excellent verbal and written communication skills
  • Ability to problem solve

Work Rights

Not specified

Tailored Resume

Cover Letter