Servicenow Itom Manager

RELX

Base: $115,400 - $192,300; bonus/equity: annual in...
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Servicenow itom expertise
Strong infrastructure background
Cmdb governance and data quality
** RELX is seeking a hands-on ServiceNow ITOM Manager to lead and mature their IT Operations Management capabilities, focusing on Discovery, CMDB, Service Mapping, and automation. The ideal candidate will have significant experience in enterprise infrastructure and cloud environments, particularly with ServiceNow ITOM, and will play a key role in enhancing operational excellence and data governance. **

Job Summary

  • The ITOM team is responsible for providing accurate infrastructure and service data.
  • This role is critical to maximizing the value of our ServiceNow investment.
  • The ITOM Manager will guide a team of ITOM engineers towards operational maturity.

Matching Summary

Match Score: 75

** RELX is seeking a hands-on ServiceNow ITOM Manager to lead and mature their IT Operations Management capabilities, focusing on Discovery, CMDB, Service Mapping, and automation. The ideal candidate will have significant experience in enterprise infrastructure and cloud environments, particularly with ServiceNow ITOM, and will play a key role in enhancing operational excellence and data governance. **

Salary

Base: $115,400 - $192,300; Bonus/Equity: Annual incentive bonus; Benefits: Country specific benefits

Skills & Requirements

Must-have

  • ServiceNow ITOM expertise
  • Strong infrastructure background
  • CMDB governance and data quality

Nice-to-have

  • Cross-functional collaboration
  • Metrics-driven operational model
  • Automation and orchestration skills

Key Requirements

  • 7–10+ years of experience in enterprise infrastructure
  • Proven expertise in ServiceNow CMDB and CSDM
  • Hands-on scripting and integration experience

Work Rights

Not specified

Tailored Resume

Cover Letter